


About NENA
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NENA works with 9-1-1 professionals nationwide, public policy leaders, emergency services and telecommunications industry partners, like-minded public safety associations, and other stakeholder groups to develop and carry out critical programs and initiatives, to facilitate the creation of an IP-based Next Generation 9-1-1 system, and to establish industry leading standards, training, and certifications. Through the association’s effort to provide effective and efficient public safety solutions, NENA strives to protect human life, preserve property and maintain the security of our communities.

Testimonials
What Are People Saying about NENA?
“For me, being a part of NENA has helped me tremendously throughout my career. Participating in various work groups helped me to learn and grow in ways I never could have believed. The more I participated, the more I was asked to do. I became a work group leader and then a committee co-chair. That participation helped catapult me up the chain of command within my PSAP and then be recruited by an NG911 Core Services Provider to lead their efforts in standards development before becoming a NENA staff member.”
April Heinze – 911 and PSAP Operations Director – NENA
“In 2017 I sat for the NENA ENP exam, and passed after months of preparation and studying. Aligning myself with NENA who’s mission is to empower its members and the 911 Community by contributing, training, and sharing ideas is exactly what drives me. I do not know that I am a subject matter expert on 911, but I do have enormous passion to do what I can to change, enhance, and help build the best 911 industry possible with the help of the members of NENA.”
Troy Cordle – ENP and Lead ECC Engagement Manager – Rapid SOS

Helpful NENA Links
Looking for something? We may have the answer!
NENA Standards: https://www.nena.org/general/custom.asp?page=Standards
NENA Wellness Continuum: https://www.nena.org/page/WellnessContinuum
NENA PSAP Registry: https://eprc-nena.hub.arcgis.com/pages/nena-eprc
NENA Education Calendar: https://www.nena.org/events
Want to get more information on ENP? https://www.nena.org/page/ENP_Certification
Can’t find something you are looking for? Let us know! We can help!

News
Recent Messages from NENA
- Kansas NENA Board ElectionsWe are extremely excited to announce the following individuals have submitted their candidacy for 2nd Vice President: Krista Amaro – Kiowa County 911 Jane Bleakney – Pawnee Co/Larned 911 Jody Mader – Butler Co 911 Kristen Spiller from Butler County 911 was our only candidate to submit for Secretary/Treasurer. As members, you are also ableContinue reading “Kansas NENA Board Elections”
- What’s Holding You Back?Have you been thinking of joining NENA and aren’t sure if you want to commit? What’s holding you back? Joining NENA, along with an APCO membership, gives telecommunicators, administrator’s and other 911 professionals the opportunity to receive a well rounded knowledge experience. NENA’s primary focus is the technical aspects of 911, but it also pushesContinue reading “What’s Holding You Back?”
- A Joint Message from Kansas NENA and Kansas APCOThe last year has come with challenges, fear, and frustration for all, and 911 Public Safety Telecommunicators are no exception. While the job itself is stressful, COVID has forced many Public Safety Answering Points (PSAPs) to work shorthanded, change call-taking protocol, and 911 saw an influx of calls which challenged capacity. Nevertheless, after many yearsContinue reading “A Joint Message from Kansas NENA and Kansas APCO”
